COVID-19 Location and Service Updates

The health and safety of our patients and caregivers is our top priority right now. Please check back here for updated information on Community Health Network locations and services, e.g., closed/open status, temporary hours and limited services.

Walk-Ins: Walk-in services are still temporarily unavailable for MedChecks, Community Clinic at Walgreens and primary care offices. For questions about appointments or sites of care, please call the location or your provider's office. If you do not have a provider or an appointment, please call 317-621-2727 to be directed to care.

Visitors: Visitors are highly restricted at all locations at this time. Please consult our COVID-19 FAQ for the latest on visitor restrictions.

COVID-19 FAQ

Please Note: The COVID-19 situation is fluid and is subject to change. We will do our best to keep you informed and provide access to the best care possible.

Locations / Sites of Care

Respiratory Medical Hubs

These locations are specially designed to provide medical care for patients with the symptoms listed below. Appointments must be scheduled in advance, either online or by a provider (walk-ins are not permitted due to social distancing).

  • Fever/Chills
  • Cough
  • Shortness of breath
  • Muscle/body aches
  • Headache
  • New loss of smell/taste
  • Sore throat
  • Congestion
  • Nausea/vomiting/diarrhea

The following locations are respiratory hubs, with more locations opening soon:

  • MedCheck
    • Starting July 6, MedCheck Anderson will see both respiratory and non-respiratory patients. Open daily, 9 a.m. to 9 p.m. Online scheduling available (walk-ins not permitted).
    • Castleton and Greenwood locations are for respiratory symptom patients only. Open daily, 9 a.m. to 9 p.m. Online scheduling available (walk-ins not permitted).
  • Community Imaging Center North (Community Hospital North campus). Monday through Saturday, 7:30 a.m. to 7 p.m. Appointments required. To schedule, call 317-355-4680.

Primary Care Offices

  • Primary care offices are slowly and safely reopening. See primary care updates.
  • If you are a current Community patient and need care, please call your provider's office to make an appointment.
    • They will determine if you need to visit in person or can be seen via a telehealth option, such as by phone or a virtual/video visit.
  • You may also have a Community Virtual Care visit, available 24/7 at eCommunity.com/virtualcare.
  • Walk-in visits remain unavailable.
  • If you need care and do not have a primary care doctor or cannot reach the office, please call 317-621-2727 to be directed.

Reopening/Updated Hours

July 6, 2020

June 29, 2020

  • Community Clinic at Walgreens - Eight locations are now open, with online appointment scheduling through Save a Spot. Walk-in services not permitted at this time. These clinics serve patients who do NOT have respiratory symptoms. For illness/injury care along with respiratory symptoms, please visit a designated MedCheck noted above on this page.
  • BodyZone North - This location now open with special procedures for visitors. Other locations (East, South, 7330) not open at this time.

June 22, 2020

June 16, 2020

June 15, 2020

June 10, 2020

  • MedCheck Greenwood - This location is open to provide patients with illness or injury who also have respiratory symptoms a safe point of access for medical care. Appointments MUST be booked online; walk-ins cannot be accommodated. Visitor guidelines must be followed. Find list of symptoms treated, visitor guidelines, and how to schedule an appointment here.

June 3, 2020

June 1, 2020

  • MedCheck Castleton - This location is open to provide patients with illness or injury who also have respiratory symptoms a safe point of access for medical care. Appointments MUST be booked online; walk-ins cannot be accommodated. Visitor guidelines must be followed. Find list of symptoms treated, visitor guidelines, and how to schedule an appointment here.
  • Community Imaging Center North - Open by appointment only for patients with respiratory symptoms. Limited appointments for CT, MRI, ultrasound and general x-ray. Call 317-355-4680 to schedule. Walk-ins not permitted. Monday through Saturday, 7:30 a.m. to 7 p.m.
  • Community Imaging Center Carmel - Open with limited appointments for patients who do not have respiratory symptoms. Services include CT, ultrasound and walk-in general x-ray. Monday through Friday, 8 a.m. to 4:30 p.m.

Closed

The following locations are closed temporarily or offer limited access as noted:

Lab Services (MACL)

Please see PDF links below for adjusted hours and services for MACL locations. For the most up-to-date information and to schedule appointments online, visit https://www.maclonline.com/.

  • Effective Monday, May 11 (PDF) - Starting Monday, May 11, appointments will be REQUIRED for all lab services.
    • Note: Patients must wear a mask while at the MACL facility. Lobbies at locations will be set up for social distancing.

Outpatient Imaging

Elective Surgery

Other Services

  • FigLeaf Boutiques - Visits to all FigLeaf locations are now by appointment only for medically-necessary items (breast pumps, camisoles, some compression). Stores are not open for retail shopping.
  • Medical Records - Health Information Management Release of Information areas are closed to patients, guests and visitors. Medical records requests can still be made through online patient portals (e.g., MyChart/MyRecord) and by phone/email/fax/postal mail. Find out how to request on the Medical Records page.
  • Valet - Valet service has been suspended at all hospital locations.
  • Volunteers - Please do not volunteer right now if you are age 60 or over.
  • Jasmine Gift Shops - Closed at all locations (North, East, South)
  • Starbucks - Closed (North, Heart)

Classes and Events

Most classes, events, programs and screenings are canceled until further notice. Participants should be notified about cancelation, rescheduling or refunds by the class leader or by Stericycle, Community's class and event registration partner. For more information, call 800-777-7775.

You may continue to register for events that are still on the calendar, but please be aware that they are subject to change. Class and events listings >>